At Bikinis Store, we want you to feel as confident in your purchase as you do in our high-quality swimwear. If for any reason you’re not completely satisfied with your DD/E swimwear, high-cut bikini bottoms, or any other item from our collection, we’re happy to offer returns or exchanges within 15 days of receiving your order.

Our Return Policy

We accept returns and exchanges for most items within 15 days of delivery. To be eligible for a return or exchange, your item must be:

  • Unworn, unwashed, and in original condition
  • In its original packaging with all tags attached
  • Accompanied by the original receipt or proof of purchase

Non-Returnable Items: For hygiene reasons, we cannot accept returns on rash guards or any swimwear that shows signs of wear, has been tried on without underwear, or has had tags removed.

How to Initiate a Return or Exchange

Follow these simple steps to return or exchange your bikini:

  1. Contact Us: Email our customer happiness team at [email protected] within 15 days of receiving your order. Use the template below to ensure we have all the necessary information.
  2. Wait for Approval: We’ll respond within 2 business days with return instructions and an RMA number.
  3. Package Your Item: Securely pack the unworn item in its original packaging with all tags attached.
  4. Ship It Back: Mail your return to our Louisville address using a trackable shipping service. Return shipping costs are the customer’s responsibility.
  5. Receive Your Refund/Exchange: Once we receive and inspect your return, we’ll process your refund or ship your exchange within 3-5 business days.

Return Request Template

Subject: Return/Exchange Request – Order #[Your Order Number]

Dear Bikinis Store Team,

I would like to request a [return/exchange] for my recent order (#[Your Order Number]). Below are the details:

Item Name: [e.g., High Waisted Bikini Bottom in Size M, Color Blue]
Reason for Return/Exchange: [Please specify]
Preferred Resolution: [Refund/Exchange for [Item Name in Size/Color]]

I confirm that the item is unworn, unwashed, and in its original condition with all tags attached.

Please let me know the next steps at your earliest convenience.

Best regards,
[Your Full Name]
[Your Email Address]
[Your Order Number]

Refund Information

Once your return is received and inspected (usually within 3-5 business days), we’ll process your refund to the original payment method. Please note:

  • Credit card refunds may take 5-10 business days to appear on your statement
  • PayPal refunds are typically processed within 24 hours
  • Original shipping fees are non-refundable
  • For exchanges, we’ll ship your new item once we receive your return

International Returns

For our international customers (excluding some Asian and remote areas):

  • You’re responsible for return shipping costs and any customs fees
  • We recommend using a trackable shipping service
  • Refunds will be issued in USD and may be subject to currency fluctuations

Tip: If you’re unsure about sizing for our one-shoulder bikini tops or hipster bikini bottoms, check our sizing guide before ordering to minimize the need for returns!

Damaged or Defective Items

If you receive a damaged or defective item (like a triangle bikini top with stitching issues), please contact us immediately at [email protected] with photos of the damage. We’ll arrange for a free replacement or refund.

Last Updated: [Insert Date]